A services agreement sets out the terms and conditions between you as the service provider and your customers. This agreement sets out, in writing, the services to be provided, how and when the services will be provided, and all information about invoices, payments and billing.
Service Agreement (Customer Friendly)
This document has general terms, and a schedule at the back to set out the details of the services being provided, plus a schedule of key information such as delivery date and price.
Our documents are written and drafted by Australian lawyers and legal authors. Template is customisable and ready to use, available for instant download. These are blank templates with key elements requiring completion highlighted in yellow.
Note: All templates are updated on a regular basis.
Files will be available for instant download once payment is confirmed. Please note this is a digital item.
If you have an account with a-member.club you'll be able to access the files via your members section alternatively a link will be sent to you with instructions on how to download, edit and use.
Any issues please contact a-member.club@mail.com and we will get back to you as soon as we can.
Disclaimer
Our services are intended to provide general information, and do not take into account any specific circumstances or factual scenarios. None of our services are intended to be comprehensive in nature or to constitute legal advice, and you must not rely upon them as legal advice. You should seek specific legal, financial, tax, technical or other professional advice based on your specific circumstances. Templates are not maintained to reflect any particular legal requirements across the different states and territories, updated regularly, or drafted with your specific needs in mind. Before using any template, ensure that the precedent is updated to reflect the context of your business, and considers and legal or other requirements of your state. Wording should also be adjusted to reflect the entities involved in a specific situation (including trusts, companies, government and other entities), security requirements, preferred risk allocation, required remedies, and proper execution. None of the service provider, the associates or related bodies corporates of the service provider, and their respective agents, employees and sub-contractors (each being ‘group entities) make any warranties or representations about this website or its contents. We do not warrant or guarantee the currency or accuracy of those contents. No group entities are liable to you or any other party for any loss or damage of any kind and no matter how it arises in connection with the use of this website, any documentation or information available from group entities, or their contents. We exclude, to the maximum extent permitted by law, any liability which may arise as a result of the use of this our services or the documentation or information made available, including liability for any indirect, consequential or special loss.
Copyright policy
All our designs are original and items must not be resold under any circumstances. Licensing does not include creating your own products from these templates, no editing and reselling.
Cancelling or changing your order
If you have changed your mind about the order you made and would like to cancel or change it, please email a-member.club@mail.com, quoting your order number as soon as possible. If your order has already entered the dispatch process, unfortunately it cannot be changed or cancelled.
Incorrect orders
If you have received your order from a-member.club and it is incorrect please email us immediately with your order number so that we can arrange to have your correct product emailed to you. At a-member.club, we will replace any incorrect order with your chosen one within 1 working day upon receipt of the incorrect order/s you've received. We ask our customers to advise us as soon as possible if your order has been delivered late or is incorrect. At a-member.club we take pride in providing the highest quality product to our customers and are committed to ensuring that we deliver excellence in customer service. We want you to be happy with your purchase and welcome any feedback.
Refunds
Due to the nature of this product all sales are final and no refunds can be given.
If you have any questions regarding refunds, exchanges or incorrect orders please contact us. If you would like an update on when a product will come back in stock for purchase, please email us directly at a-member.club@mail.com.
Please refer to our terms of use page for further details.
){kind=link}